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View: 1220|Reply: 3

hp 1050c plotter print head error

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Post time: 2010-1-31 03:32:25 |Show all posts
After replacing all the print heads I continue to get the replace print head error (we are able to cancel the error and continue printing) I cleaned the print heads and reseated them again and now it is recognizing two of the print heads. Any suggestions? The printing seems fine but it is annoying especially when printing alot of drawings. Thanks.

Post time: 2010-1-31 05:20:41 |Show all posts
Hi Karyn,
To locate the drop detector, just power down the plotter, open the window and the door on the right hand side. Pull the printhead cleaners towards you until it stops, the carriage should then be unlocked. Slide carriage over to the left. Look for a black box just to the right of a white drive roller gear. On that black box there is a rectangular opening, this is the drop detect sensor.
This is the part you need to check for any paper fibres stuck in it. Clean around the top of the opening and around the inner part of the rectangular opening with a damp coffee filter, be careful.
When finished, just leave the carriage and the printhead cleaners where they are, close the right hand door and top cover, then power the plotter back on.
Then you will need to perform the service station calibration. Go to setup menu, then to utilities, press enter, then UP and ENTER at the same time, that will bring you to the service station calibration, follow the steps.
Hope this helps you out.

Post time: 2010-1-31 05:00:30 |Show all posts
thanks for the suggestions. I already tried the calibration (didn't work) but how do you clean the drop detector?

Post time: 2010-1-31 04:22:36 |Show all posts
Hi Karyn,
You should try cleaning the drop detector and running a service station calibration.
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