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WF-2540 not printing after cartridge change

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Post time: 2013-7-25 04:16:47 |Show all posts
I bought a (from retailer) Epson WF-2540 printer.  When the black ink cartridge ran out, I purchased a new one.  It printed fine.  When that ran out, I purchased another one.  It printed in gray.  I replaced it and it won't print at all.  

I have gone through numerous print head cleanings & alignments, but it simply won't print.  It ACTS like it is printing, but it is not putting any ink on the page.  The cartridges are properly installed, clicked into their slots.  When I remove the cartridges, there is ink all around the hole that feeds the ink, but nothing is making it onto the page.

This printer is only a few months old.  Any suggestions?

Thanks,
David
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