Hello my name is Andy (in the UK)|
I will deal with your issue as best as I can.
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This is the hard reset procedure, It may help in this case.....
Please turn off the printer from the mains wall socket and unplug it from your computer.
Please restart your computer
Take the paper out and put it back in, checking its all straight and no corners turned up etc.
Then have a cup of tea (ie leave it for 5 minutes)
Now plug it back in and switch on.
Allow it to warm up and try printing again.