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Repair Canon Printer MX850 Error code 5010

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Post time: 2012-9-9 09:16:16 |Show all posts
Repair Canon Printer MX850 Error code 5010
Optional Information:
Make: Canon
Model: MX850
Already Tried:
unplug restart

Post time: 2012-9-9 12:11:05 |Show all posts

ok answer

Post time: 2012-9-9 10:22:39 |Show all posts
Hello my name isXXXXX look forward to assisting you today with your    question and providing the best answer possible. Turn the machine off    then unplug it and disconnect the usb cable (if there is one  connected   if not skip any USB cable steps).
Remove    all paper  from the   machine and then blow out the feed roller and  paper   tray  thoroughly   with compressed air three or four times.
Once done plug in back in and insert a single sheet of paper.
Turn the machine on and then connect the usb cable. Then please test the machine and see if the problem is still there.
If it is next remove all the paper from the machine.
Then       with a flashlight look very closely at both the paper feed roller,    as    well as inside the machine around the ink cartridges.
Something as small as a pin stuck in either area could cause this problem.
Remove all the ink cartridges from the machine
Then clean the contacts on the cartridges as well as inside the machine itself
Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab
If any of the other cartridges are low, empty, leaking or bulging replace them
Then turn off the machine and unplug it for 70 seconds
Plug it back it and wait for the insert cartridges message
Insert the cartridges and check to see if the problem is still there
Unfortunately       if the problem is still there after this it means the feed roller    has    failed and needs to be replaced. Replacing this part however  can      sometimes cost more than replacing the machine itself.  If     you           need any clarification on this or have any  questions     about it                   please let me know, if not please don't   forget to     leave  a        positive          rating as that is how  this site     credits me for    my      time.              Also      please note you   are  rating  my  help   only   and  not    this site  or   your Canon printer.  I have  no  control   over  how Canon manufacturers there   machine  or the  machine  needing a  new   part.  If for  some reason you     try to  rate     and you   are not  able  to   please let me  know.        
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