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RICHO AFICIO 2238c ' SC389 ' CODE ?

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Post time: 2010-11-7 06:48:16 |Show all posts
Hi, expert:
Here is a message code 'SC389' showed on Aficio 2238C.
DO anyone know what's wrong with machine? is that a wrong with magenta or sensor problems?
thanks a lot!!!

Post time: 2010-12-5 20:40:30 |Show all posts
thank you so much!!

Post time: 2010-11-21 13:44:23 |Show all posts
The machine encountered an error for magenta during process control (Vk is out of range).
The manual says the following :
- Low toner density
- Toner supply problems
- Laser exposure problem
- Image Transfer problem
I would check the toner supply tubes for obstructions, and try a new magenta dv-unit.
You can always check the process control result in SP3-975 (should be 1111).
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