hopefully someone has seen this before and can steer me in the right direction. Scenario - 1 x HP LJ4300dtn, using 620n JD card via Ethernet - approx 8 client PC's.
Printer is printing overlapping print (as if font chosen was size 16, although it's only size 12 spacing), most noticeable in excel docs, sometimes not printing the vertical part of text boxes. Seems to be stuck on 1 font, although i had mixed success with printing in other fonts. Config pages, menu maps etc. all come out perfectly, just seems that user data is a bit garbled...
Steps taken so far:
**Reseated JD card (only detects every 3-4 reseats - definately suspect, but it is a 620n, they are supposedly more reliable then 610's and 615's..)
**Update firmware for JD card and Formatter - no difference.
**Reseated Simms/Dimms on formatter.
**All clients printing same way (so i assume not a driver issue)
Unfortunately I did not have the possibilty of testing the printer via parallel port (to exclude JD card)
I am hoping someone has seen this before, I suspected the formatter initially, but the JD card had the issue of not detecting until the 4th reseat - does anyone know?has seen this issue due to a faulty JD card?
PS - I wish i had another JD card to test, but this is not the case)...
Thanks in advance....