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Kodak ESP Office 6150 error message, Printhead carriage jam.

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Post time: 2012-7-21 21:35:35 |Show all posts
Kodak ESP Office 6150 error message, Printhead carriage jam.  Cannot clear anythng as the carriage will not move from the left side of the unit.  It is stuck there.  I have tried everything short of taking a screw driver and prying it.  It will not move
Optional Information:
Make: Kodak
Model: ESP Office 6150
What have you tried so far?: Everything but prying it
        

Post time: 2012-7-22 02:17:12 |Show all posts
I am seeing NOTHING in your area
Best to call them directly and perhaps they will offer you a great deal on service
Phone 1-800-822-1414

Post time: 2012-7-22 01:06:24 |Show all posts
were is a service center in mlwaukee, wi
        

Post time: 2012-7-21 23:31:43 |Show all posts
Hi and Welcome to Just Answer/Pearl, my name is XXXXX XXXXX will be assisting you with your issue today. Please rate my answer at the end of the session.
Ok in this situation it is best to turn the printer off to stop any resistance.
Try to move the carriage assembley to the right side without too much force
If it is jammed solid, dont attempt to apply grave force, It WILL break.
You will need to take the printer to a service center as 99% of the time this indicates the carriage is broken and needs to be replaced anyway. This isnt something you can do yourself. To avoid hurting the printer, i wouldnt go any further with it ONLY if you cant move the carriage with a reasonable amount of pressure to free it up.
Thanks Mike        
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