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Just purchased a brother MFC J825DW, set everything up, wireless

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Post time: 2012-5-5 05:20:20 |Show all posts
Just purchased a brother MFC J825DW, set everything up, wireless connection is working.  I am trying to scan to a file, but I get a Message "check connection"   ran the WLAN report indicates connection is ok.    Not sure wht else I can check.   I did scan earlier in the week it worked fine.   thank you
Optional Information:
Make: Brother
Model: JFC J825DW
Already Tried:
re-established wireless connection, ran WLAN report to verify connection

Post time: 2012-5-5 06:53:16 |Show all posts
           Welcome to yahoo. My name is XXXXXX XXX I am glad to assist you.

Please setup wireless on the printer again by following the instructions in the document below.

Then, uninstall and reinstall the printer driver again using the printer driver disc.

If the issue persists, please let me know the operating system (E.g. Windows 7, Mac OS X 10.7 or click here to know the operating system), so that I can assist you better.

If you have any questions, please let me know. If the issue resolved or the response was helpful, please click ACCEPT, so that I can get paid for my time and effort.
           Thank you.
           S H E F I N
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