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Just purchased a brother MFC J825DW, set everything up, wireless

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Post time: 2012-5-5 05:20:20 |Show all posts
Just purchased a brother MFC J825DW, set everything up, wireless connection is working.  I am trying to scan to a file, but I get a Message "check connection"   ran the WLAN report indicates connection is ok.    Not sure wht else I can check.   I did scan earlier in the week it worked fine.   thank you
Optional Information:
Make: Brother
Model: JFC J825DW
Already Tried:
re-established wireless connection, ran WLAN report to verify connection
        

Post time: 2012-5-5 06:53:16 |Show all posts
Hello,
            
           Welcome to yahoo. My name is XXXXXX XXX I am glad to assist you.

Please setup wireless on the printer again by following the instructions in the document below.
http://www.brother-usa.com/VirData/Content/MFC/WirelessPrintingAssistance/SetupInstructions/MFCJ825W_J835W_WirelessSetup_Windows.pdf

Then, uninstall and reinstall the printer driver again using the printer driver disc.

If the issue persists, please let me know the operating system (E.g. Windows 7, Mac OS X 10.7 or click here to know the operating system), so that I can assist you better.

If you have any questions, please let me know. If the issue resolved or the response was helpful, please click ACCEPT, so that I can get paid for my time and effort.
            
           Thank you.
           S H E F I N
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