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I have an Epson 837 I have a paper jam how do I clear it?

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Post time: 2012-9-17 17:57:57 |Show all posts
I have an Epson 837 I have a paper jam how do I clear it?
Optional Information:
Make: Epson Artisan 837
What have you tried so far?: I was trying to reduce printing

Post time: 2012-9-17 22:40:11 |Show all posts
Hello Del,
I'm sorry to hear this...are you getting this error on the printer itself, or on the computer?
Also, when did you purchase your Epson printer?
Thank you

Post time: 2012-9-17 20:44:41 |Show all posts
I've cleared the paper jam.
Now when I put it on, I get the following message:
A printer error has occurred.
Turn power off and then on again.

I tried this and I'm in a loop.



Post time: 2012-9-17 19:44:32 |Show all posts
Hello and welcome, my name isXXXXX sorry to hear about your problem.
If you are getting a paper jam error, please take these steps (click below to view):
Note: After clicking the picture below you will need to click when you see the magnifying glass.

source http://is.gd/Ep69g4
If you have any issue on it or get stuck on anything, please reply back, I'm happy to assist as much as you need. Please also rate my answer if you found it to be helpful.
Best regards,
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