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I have a farily new Epson Artisan 810 all-in-0ne. Very recently

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Post time: 2013-3-25 08:15:15 |Show all posts
I have a farily new Epson Artisan 810 all-in-0ne. Very recently the Automatic Document Feeder stopped working and I get a Paper Jam error message even though there is NO paper (small pieces or large) that are in any way visible in the ADF.  What do I do to correct this problem short of returning it for service?
Optional Information:
Make: Epspo
Model: Artisan 810
Already Tried:
Carefully inspected the ADF in every way possible without taking it completely apart.  It makes a whirring sound but will not feed the paper.  I have turned the unit for a minute and turned it back on -- did not help.
        

Post time: 2013-3-25 09:20:12 |Show all posts
Hi,
Either there is something in there that you are missing, or one of the rollers inside the ADF is bent or out of place. Try to force a paper (help it with your hands) through the ADF. You can even try a heavier paper, which may be easier to force.
If that doesn't solve the issue, there is no other resort other than servicing the printer.
J.
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