Please try to understand, the part I am referring is the medium between the cartridges and the printer, because the print head is the part, in which the cartridges are installed and if the print head is defective the printer cannot detect the cartridges, there is no reason for me to give you false information, this can be the first case for you, but we deal with this everyday and it is the print head. This is not that much money to replace. You can do it. So your choice is to replace the print head or look for another printer. However, you can just replace the head. I know, this is very frustrating, but this is the truth. If you want to try something else, before replacing the print head, then follow the steps, that I have provided,if you have not done so. I will request, not to rate my answer, if you do not like it, but I hope you will understand, what I am trying to tell and give me a positive rating.|
If you would like any additional information or have more questions please don’t hesitate to ask!
Please remember to only rate my answer when you think, it is at least "OK Service" or I have provided a Good or Excellent service.Reply to me via the REPLY TO EXPERT or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.
Please remember, if you rate me less than 3 Star/Smiley (OK Service) , then I will not get paid for my time and effort and it is consider as negative rating. So,I request you to think before you rate my response and one more thing, if it is a hardware fault, then it is not possible for me to replace the spare through online, I can only tell you, what to do to solve the problem, because I cannot give you any wrong information, except the true facts. I hope you will understand.