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HP Photosmart 7520 Power Issues

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Post time: 2013-4-8 15:03:03 |Show all posts
I recently acquired a new Photosmart 7520 wireless printer.  I have successfully set it up, can see the printer from my computer, have printed documents with no issues.

My problem arises when it sits idle for a period of time.  I have it set to go to Energy Save Mode after 5 minutes of inactivity.  The Auto Off option is disabled.  with these settings, I'm having aproblem with the printer completely turning off and will not respond to the power button to turn back on.  the only way to turn it back on is to unplug it, wait a few seconds, and plug it back in again.

the outlet has power when the printer is not responding because the light in the power adapter is still lit and green.

Any ideas on why it is completely powering down and not responding to the power button at all?

Post time: 2013-4-8 18:02:34 |Show all posts
Unfortunately, that link didn't provide much help.  Even if the printer did power off (even though i have the auto power off option set to no) it does not respond at all to the power button.  the only way to get the printer back on again is to unplug it, wait for the green light on the power adapter to go out, and plug it back in.  from there it'll stay on for a while, go into its energy saver mode where it will respond to the power button by coming back on.  but if left for anywhere from 30 minutes to over night it'll shut down completely and will not respond at all to the power button.

Post time: 2013-4-8 16:22:16 |Show all posts
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