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HP PSC 750xi - Incorrect color printer cartridge installed error

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Post time: 2012-8-20 14:00:04 |Show all posts
I have been using my printer (all-in-one) with no problems, then out of the blue I start getting the "Incorrect color printer cartridge installed" error. I have the HP 78 color cartridge installed and it's been working up until today. I removed it then reinstalled it but cannot get the error to clear and allow me to use the print function. HELP!!
--HP PSC 750 All-In-One InkJet Printer

Post time: 2012-8-26 14:44:17 |Show all posts
I had this same problem and by a luck I fixed it.  Not sure if the method to the madness had anything to do with it, but I'll put it down in the order that I did everything.1. reset to factory defaults2. pulled all cartridges out.  it prompted me to put color in first, then black.  message was still blinking so i took out color and put it back in again.3. i did the partial reset by holding down cancel and left arrow while i unplugged/replugged the printer.4. no the printer started displaying "remove and check color cartridge" (or something to that degree)5. i took out color cartridge, cleaned the contacts with water on towel, and replaced cartridge.  6. same message still being displayed, but it allowed me to print a maintenance report.  so i then cleaned cartridges and aligned cartridges through standard menu.7. msg still being displayed, so i turned off/on printer again.  this time it came back up with no message at all.  8. printer now works
hope this helps and works for ya'll too!

Post time: 2012-8-23 17:35:19 |Show all posts
It's a long shot, but I would attempt to reset the device back to defaults.  If this HP has a "menu" feature, then factory defaults should be an option.  Before doing that (and I know this is a dumb question), have you turned the printer off, then turned it back on after a brief rest?
Let me know if this helps and please remember to rate those who assist you :)
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