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HP C5280 All in oneI get a grinding sound as if the printhead

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Post time: 2012-10-15 15:40:40 |Show all posts
HP C5280 All in one
I get a grinding sound as if the printhead gearing is slipping. Can this be fixed?
Optional Information:
Make: HP Photosmart
Model: C5280
Already Tried:
When griding started and printead gears started slipping, I just switched everything off. This printer has not had a lot of use but Ineed it fixed.

Post time: 2012-10-17 22:32:03 |Show all posts
I sincerely XXXXX XXXXX could have solved it without a part as well but that is not always possible. I did my best to help you solve it without that.

Post time: 2012-10-17 20:58:47 |Show all posts
Looks like we've hit the buffers on this one.#
Thanks for your attempts to solve the problem, but disappointed that it was not successful.

Post time: 2012-10-17 19:32:54 |Show all posts
Any local computer shop could do it however I would call around first as it can sometimes be more expensive to replace than the machine itself. The part costs about $60 and about an hour later which is $60 normally as well. If the machine is less than a year old is should be covered by HP's warranty. They would just have you try some of the things I already had you do over the phone first.         

Post time: 2012-10-17 18:23:46 |Show all posts
Is that something a Computer store can do, or does it have to go back to HP?        

Post time: 2012-10-17 16:24:07 |Show all posts
Unfortunately that normally means the print head has gotten damaged and needs to be replaced.         

Post time: 2012-10-17 15:13:13 |Show all posts
I have sprayed it a couple more times and switched it off andf on so that it performs diagnostic routine. The cogs perform a number of revolutions, so the lubricant should transfer to all parts of the gears.. Still same problem. I cannot turn the paper feed cogs by hand        

Post time: 2012-10-17 13:20:38 |Show all posts
Did you make sure to let the turn a few times? If they didn't or you can't see some you should be able to manually turn it and spray it until the gear stops making any type of squeak sound.         

Post time: 2012-10-17 11:56:25 |Show all posts
I have purchased Silicon Spray lubricant and sprayed the gears. The problem still exists.        

Post time: 2012-10-17 10:26:27 |Show all posts
Any brand will work any local hardware or computer shop should carry it.         

Post time: 2012-10-17 08:56:30 |Show all posts
OK. I shall have to go and buy some. Do you have any Brands that I should look for?        

Post time: 2012-10-17 07:30:42 |Show all posts
No never use WD40 on a printer it can be very bad for the Cogs only use silicon oil.         

Post time: 2012-10-17 05:32:34 |Show all posts
The bar is level. Will WD40 be suitable lublicant?        

Post time: 2012-10-17 04:05:17 |Show all posts
Try lubricating the gears with silicon oil and check the bar the print head is on, make sure it is level. Either problem could cause this to happen. Unfortunately when it is none of this it usually means that the print head itself has gotten damaged and needs to be replaced.         

Post time: 2012-10-17 02:08:04 |Show all posts
Hi Freddy,
I have cleaned the area beneath the ink carriage parking position on the left. I found the sponge which was under the flap with the sticker printed with the coloured shapes (Triangle, Pentangle & Square).I still get the noise like the gears are slipping when the printer does its' diagnostics. Still get message about carriage jam. Still difficult to identify where noise is coming from. It could be the gears at the right hand end of the paper-transporting rollers which is very near the carriage parking position.Any gear-slipping is not visible.        

Post time: 2012-10-17 00:53:18 |Show all posts

Post time: 2012-10-16 23:19:48 |Show all posts
........Keep thinking !!!

Good night.


Post time: 2012-10-16 21:56:27 |Show all posts
Yes please come back and let me know the results when you can, you can get back to me by going to yahoo.com and clicking on my questions at the top. If it does not work we will continue to troubleshoot it until either we find the problem or I am out of ideas.         

Post time: 2012-10-16 20:50:04 |Show all posts
OK, I will try that tomorrow.
When this is successful, can I get back to you to "AcceptAnswer" tomorrow?
(If this is not successful, then we can try other solutions, maybe)

Post time: 2012-10-16 19:01:55 |Show all posts
Yes it should, and any local computer shop should have them. To insert it all you have to do is put it in. It is not like other parts that need assembling or need to be put in a certain way. Only put the water on the end of the cotton swab. You can use a plastic spatula instead of the flat head just don't use anything metal.         
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