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HP 6515

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Post time: 2013-4-10 08:37:37 |Show all posts
I have new HP cartridges in my 6515. The black cartridge will not print. Alignment fails.Only blue ink will print on the alignment page. All other cartridges are working. I have a 564XL black cartridge and 564 color cartridges.

Post time: 2013-4-10 13:19:32 |Show all posts
I am terribly sorry for the wrong link.  I normally check them behind myself, but somehow missed this one.
Please click here for the correct print quality document.  This document is for the Photosmart 6515 as you mentioned.
                       
                       
                               
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[color=]How do I give Kudos?
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[color=]How do I mark a post as Solved?
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Post time: 2013-4-10 11:27:36 |Show all posts
Thank you for your assistance. The document you sent applies to a power issue. I do not have a power issue.

Post time: 2013-4-10 10:18:15 |Show all posts
If the alignment is failing, then the printer is detecting the problem with the black printout.  There is a document with steps to help troubleshoot alignment failed condition.
This document can be found here.
Let me know how it goes.
                       
                       
                               
        -------------[B]
[color=]How do I give Kudos?
[/B]
| [B]
[color=]How do I mark a post as Solved?
[/B]
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