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Grey Pages

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Post time: 2010-1-31 05:50:22 |Show all posts
My Laserjet 5 has started printing grey pages - the text is still readable but on a grey background with faint images of headings and other bold characters printed on it. What could be causing this?

Post time: 2010-1-31 13:21:56 |Show all posts
Thanks Dewaine
Thats good advice - will do!

Post time: 2010-1-31 12:39:30 |Show all posts
Derek:
Wiper blade is part of the Toner cartridge. If you have just purchase this toner, bring it back and ask for another one or money back. If you have it for a while, buy a new toner cartridge. Please go ahead and spend a little bit more money to buy a HP OEM toner.
It is very difficult to rebuild the cartridge right. THat is why Moe stretches it again and again that the chance of getting a good reman'd one is not that good. Please listen to him.
Regards.
Dewaine

Post time: 2010-1-31 11:41:39 |Show all posts
Thanks Dewaine (and others)
I had a look at the toner cartridge and there is toner residual on the drum. From what you say I need a new wipe blade - is a wipe blade part of the toner cartridge or part of the printer itself and is it reasonably easy to replace?

Post time: 2010-1-31 10:54:19 |Show all posts
Moe,
Thanks for all your advice. The drum looks new and not worn but of course
the "Sell by Date is blank. I'm sending back the toner cartridge to the company
and asking for a refund. I will purchase my toner cartridge locally and try it again.
Thanks again for you help.

Post time: 2010-1-31 10:11:19 |Show all posts
There should be a date code on the box. This is the "sell by date". A new cartridge will have a light green drum. The drum should be shiny and have no sign of wear. If the drum is a bright green or blue one and is metallic looking, the cartridge has been remanufactured.

Post time: 2010-1-31 09:18:44 |Show all posts
Moe,
Thanks for your reply. I specifically bought an OEM toner cartridge
but how could I tell if it is indeed an expired cartridge let alone
a remanufactured. Also, I did forget to mention earlier in my email
that I can see some traces of gray on the back side of the sheet when I print.

Post time: 2010-1-31 09:04:17 |Show all posts
Moe,
Thanks for your reply. I specifically bought an OEM toner cartridge
but how could I tell if it is indeed an expired cartridge let alone
a remanufactured. Also, I did forget to mention earlier in my email
that I can see some traces of gray on the back side of the sheet when I print.

Post time: 2010-1-31 08:11:43 |Show all posts
If it was a remanufactured cartridge, the chances of it being bad are greater than 95%. If it was an out of date (expired) cartridge, it could be bad as well.

Post time: 2010-1-31 08:00:10 |Show all posts
I thought the same thing on my Personal LaserWriter NT printer
because I was getting a 1" gray marking on the edge of my paper.
I replaced the toner cartridge and got 10 good prints. Then, after
that I started getting half the page with gray background.
The drum is indeed covered with toner particles. I even try to print
a blank page and get the same results. Should I take back the toner
cartridge? Or do I have another problem with my printer.

Post time: 2010-1-31 07:48:31 |Show all posts
I thought the same thing on my Personal LaserWriter NT printer
because I was getting a 1" gray marking on the edge of my paper.
I replaced the toner cartridge and got 10 good prints. Then, after
that I started getting half the page with gray background.
The drum is indeed covered with toner particles. I even try to print
a blank page and get the same results. Should I take back the toner
cartridge? Or do I have another problem with my printer.

Post time: 2010-1-31 07:04:49 |Show all posts
Derek:
Stephen is right. But to verify it is indeed the toner, please take the toner cartridge out and open the shutter very carefully. Visually inspect the drum to see if there is any toner residual on it. IF there is toner on the drum, the Wipe blade in the toner is worn and you will need another one.
Regards.
Dewaine

Post time: 2010-1-31 06:20:37 |Show all posts
Toner cartridge.
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