Hi. My newly installed (but not new) DC12 (with Fiery X12 RIP) won't print to the bypass tray (tray 5) yet it did so yesterday. I get a message on the RIP saying "Selected paper size is not available" despite the tray setup on the printer and the printer driver matching.
Any clues to solving this is highly appreciated, thanks in advance.
I've just installed the composite patch and also patch 1-56ps that I see mentioned in other threads. It still won't print from the bypass even with the driver for fiery x12 ver 1.5 vith composite patch, or the one for SP2 for that matter.
I'm going nuts now!
Hi David, Tray 5 is available in both PS and PCL drivers but it will just tell me the paper size is not available on the RIPs display as well as in Command Workstation (the printer does not give any message).
I can choose tray 5 in the job from Command Workstation but with the same result.
Yesterday Xcopytech told me that the fact that I have SP2 it already includes the composite patch. Also I have tried all the XP drivers I can find on the Xerox page including the Win 2000 one as well as one I got from the RIP itself, all give the same issue.
I haven't tried working on the connector but I realised that the bybass works just fine when I copy. I've tried all the drivers that I've found for Windows XP on X's site plus the one that was on the fiery itself. No joy.
I've got the X12 v. 1.5 SP2 with the following patches installed:
Could it be needing a patch like the composite patch (over 400MB)?