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Brother MFC-9440CN Drum Error Slide the Green tab on each

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Post time: 2012-12-13 13:23:23 |Show all posts
Brother MFC-9440CN
Drum Error
"Slide the Green tab on each of the 4 color units. See manual ..."
I have followed instructions and air blown the 4 drum holders and corona wire
The 3 color drums were replaced recently
Menu: Machine Info/Parts Info/Drum   says 26% left
Optional Information:
Make: Brother
Model: MFC 9440-cn
Already Tried:
Have followed instructions on LCD and found in online help blogs
        

Post time: 2012-12-14 05:25:59 |Show all posts
That's great! but you said you already followed the instructions for the corona wire, that's why I didn't ask that.
Anyway, I am glad it is working now! Have a great weekend!

Post time: 2012-12-14 04:17:02 |Show all posts
John

Brother Support suggested i clean the electrodes with a soft cloth and it worked   
The error message is gone !

Thanks for your effort

        

Post time: 2012-12-14 02:59:30 |Show all posts
OK, I need to log off now. You will receive an email when another expert takes your question. The  new expert will see all our previous thread, so no need to explain the  issue again.        

Post time: 2012-12-14 01:01:40 |Show all posts

John

I have done all of this a number of times - these diagrams are in my manual

I have been through the blogs and tried a number of suggestions

I will pay $50 to solve this problem otherwise I will buy another printer - it is too bad because the MFC-9440 it better than my HP MFC

        

Post time: 2012-12-13 23:37:35 |Show all posts

Post time: 2012-12-13 22:26:57 |Show all posts
Thank-you John

One blog said there was a "reset" option on the Parts Info menu but there isn't on mine

        

Post time: 2012-12-13 20:40:14 |Show all posts
OK. I will opt out so any other expert can try to help you. You will receive an email when another expert takes your question. The new expert will see all our previous thread, so no need to explain the issue again.
Thank you
        

Post time: 2012-12-13 18:55:03 |Show all posts
nope

???

        

Post time: 2012-12-13 17:17:34 |Show all posts
That's weird. Have you tried sliding the green tabs already? Also, please unplug the printer from the electric outlet, then remove all the cartridges, wait 10 minutes, turn it on, then insert the cartridges again.
Does it work?
        

Post time: 2012-12-13 16:05:30 |Show all posts
100% genuine        

Post time: 2012-12-13 14:51:13 |Show all posts
Hello, I am Engineer John Cappucci, welcome to yahoo and thank you for asking your question.
Are you using genuine Brother cartridges or generic/refilled ones?         
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