Hello My Friend,Welcome to Just Answer.com. My name is XXXXX XXX I am a Microsoft- Certified Technician who will assist you today. 1. Press the Power button ( ) to turn off the printer. 2. Disconnect the power cord from the electrical outlet. 3. Hold down the power button and Wait 60 seconds. 4. Reconnect the power cord to the electrical outlet. 5. Press the Power button ( ) to turn on the printer. Ok, I tried to push the power button and it won't shut off. I unplugged it and it shut off but started blinking again when I plugged it back in
When I open the printer (as you would to change ink) the cartridges won't come to the middle of the printer like they should.
Where are you sandy?
Please follow the steps under the following link: Please follow the steps under the following link: What link?
I didn't get a link sandy.....what do I do?
Sandy, It's been 20 min. since you sent me anything. There wasn't a link with your last reply. I have to go now and you are offline. No help to me.