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All in One Printer 968 will not work with Windows 8

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Post time: 2013-3-4 07:48:48 |Show all posts
I got the XPS 8500 last week. After hours of trying to figure out the whole new OS I tried to connect my AO 968. Nothing prints. I've tried everything possible. The printer shows up in Device and Printers and it says it's working correctly. My eye! When will a driver be ready for this?

Post time: 2013-3-4 14:10:25 |Show all posts
skennis,
From what I read, there will not be Windows 8 drivers for the Dell 968 Printer.
You can try this, it may of may not work...
First run Delete Print Jobs to remove any stuck print job in the queue.
Disconnect the printer.
Hit the Windows key and the x keys at the same time, programs and features, Dell 968 printer, uninstall.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Download the Vista 32-bit drivers for Windows8 32-bit or the Vista 64-bit drivers for Windows8 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).
Links to the drivers can be found at...
Dell 968 & 968w All-In-One Printer owners thread (W7)
Remember virus programs and firewalls will block communications. If you didn't install any virus program, then Windows Defender is the virus program. Try reading, Allow Printer past Microsoft Essentials/Windows Defender
Rick

Post time: 2013-3-4 12:27:06 |Show all posts
Hi,
By when is it planned to be available? Or do you mean there will never be a compatible driver for AIO 968 printer on Windows 8?

Post time: 2013-3-4 11:21:23 |Show all posts
I was hoping you weren't going to say that. Thanks for the list and answering so quickly. Now I can stop wracking my brain over this.

Post time: 2013-3-4 09:25:37 |Show all posts
Hi Lynnt2,
The AIO 968 printer is not compatible with windows 8 OS.
Please click here to check the compatibility of the printers. http://dell.to/UMzvYJ
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